Terms & Conditions

01About us and this website

This website is operated by RP HK Ltd, a general trading company engaged in global sourcing and business supply, with its registered office at FLAT/RM A 20/F KIU FU COMM BLDG 300 LOCKHART RD WAN CHAI HONG KONG.

The website is an information and enquiry platform. It presents our product categories and capabilities and allows prospective business customers to send us enquiries. It is not an online store: it has no cart or checkout, accepts no payments, and does not process orders.

02Product listings are not offers

Nothing on this website constitutes an offer capable of acceptance. Product listings, category pages, descriptions and any indicative information are invitations to treat only.

Submitting an enquiry does not create a contract, reserve stock, or oblige us to supply. A binding contract arises only when we issue a written quotation, proforma invoice or order confirmation and you accept it in writing, and it will be governed by the terms of that document together with any separate terms of sale agreed between us. Where those terms conflict with these website terms, those terms prevail in respect of the supply.

03Product information and availability

We take care to describe our product range accurately, but catalogue content is provided for general guidance:

• Images are illustrative. Actual products may vary in colour, finish, dimensions and packaging.
• Specifications, sizes, materials and grades are indicative and subject to change by manufacturers without notice.
• Availability, lead times and minimum order quantities vary by product, origin and season, and are confirmed only at quotation stage.
• No pricing is published on this website. All pricing is quoted per enquiry and is valid only for the period stated in the quotation.

Where a product's exact specification matters to your business, please confirm it with us in writing before placing an order.

04Submitting an enquiry

When you send us an enquiry, you confirm that:

• You are at least 18 years old and are enquiring for genuine business purposes
• You have authority to make the enquiry on behalf of the business you name
• The information you provide is accurate, current and complete
• You will keep us informed if your requirement or contact details change materially

We may decline to respond to, or may discontinue handling, any enquiry at our discretion — including where it appears to be automated, abusive, fraudulent, or outside the categories we supply.

05Acceptable use

You agree not to:

• Use the site for any unlawful, fraudulent or harmful purpose
• Submit false, misleading or impersonating information through any form
• Attempt to gain unauthorised access to the site, its servers, or any connected system
• Introduce viruses, malware or any other malicious code
• Use automated systems — scrapers, bots, crawlers — to harvest content, images or contact details from the site, except for legitimate search-engine indexing
• Interfere with, disrupt or place unreasonable load on the site or its infrastructure
• Use our contact details or enquiry form to send unsolicited commercial communications to us

We reserve the right to restrict or block access to the site where we reasonably believe these terms have been breached.

06Intellectual property

All content on this website — including text, layout, design, graphics, photographs, product imagery, logos and the RP HK Ltd name and marks — is owned by us or used by us under licence, and is protected by applicable intellectual property laws.

You may view, download and print pages from the site for the legitimate purpose of evaluating us as a supplier. You may not otherwise reproduce, republish, distribute, adapt or commercially exploit any part of the site without our prior written permission.

Third-party trade marks appearing on the site remain the property of their respective owners and are used for identification purposes only.

07Third-party links and services

The site links to external services, including WhatsApp for messaging. Those links are provided for convenience. We do not control and are not responsible for the content, availability, terms or privacy practices of any third-party service, and a link does not imply endorsement.

08Disclaimers

The site and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted, error-free, secure, or free of viruses.

Please read our Disclaimer page, which forms part of these terms.

09Limitation of liability

To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profit, revenue, business, contracts, goodwill or anticipated savings, arising out of or in connection with your use of this website or reliance on its content.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

10Indemnity

You agree to indemnify and hold us harmless against any claim, loss, liability, cost or expense (including reasonable legal fees) arising from your breach of these terms or your misuse of this website.

11Trade and regulatory compliance

Our products are sourced and supplied internationally. Import, export, customs, labelling, food-contact, safety and other regulatory requirements differ between jurisdictions and change over time.

It is your responsibility to satisfy yourself that any product you order is lawful to import, hold, sell and use in your territory and for your intended application, and to obtain any licence, registration or approval required. You confirm that you will not use our products or services in breach of any applicable sanctions, export control or anti-bribery law.

12Privacy

Our handling of personal data is described in our Privacy Policy and Cookie Policy, which form part of these terms.

13Changes to these terms

We may revise these terms at any time by updating this page. The version published here at the time you use the site is the version that applies. Please review it periodically.

14Governing law and jurisdiction

These terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of India.

The parties submit to the exclusive jurisdiction of the competent courts at [City], India.

15General

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce any provision is not a waiver of it. These terms, together with the Privacy Policy, Cookie Policy and Disclaimer, constitute the entire agreement between you and us in respect of your use of this website.

16Contact

If you have any questions about this policy, or wish to exercise any of the rights described in it, contact us at:

• RP HK Ltd
• Email: rp@rphk.com or wrapper@wrapperindia.in
• Phone / WhatsApp: +91 9820100455
• Registered office: FLAT/RM A 20/F KIU FU COMM BLDG 300 LOCKHART RD WAN CHAI HONG KONG